Wednesday, August 8, 2012

lower price of Professional Mesh and Air Grid Chair with Angled Nylon base

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List Price : $500.00 new Price : $181.26

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Professional Mesh and Air Grid Chair with Angled Nylon base Reviews


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1 of 1 people found the following review helpful
3.0 out of 5 stars Manufacturing defect, poor customer service, December 28, 2010
By 
G. Narayanan (PA, USA) - See all my reviews
(REAL NAME)   
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This review is from: Professional Mesh and Air Grid Chair with Angled Nylon base (Kitchen)
Product is sturdy and comfortable. I have been using a Herman Miller in the office. This chair comes decently close to the comfort and ease of use of a Herman Miller. The only con is that this chair does not have independent base tilt adjustment.

Update: Within a week of use, the staple pins started coming off the back one by one. The back is becoming unusable now. I did not want to dismantle to return, so contacted the manufacturer directly for a replacement of the part (back) in the first week of use. They have been promising to send the replacement back for the past 3 months, over several reminders, but the part is not in yet. I will post an update if I get the part replaced.

Update: After 9 months of repeated emails, I got a replacement back. They have changed the design - maybe there were several complaints like this. But, the problem is, the replacement I received a Mid-Back back... 3 Stars..
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